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Network Operations Center Engineer - Tier II, Fort Bragg, Fayetteville, NC

Job Type Systems Engineer
Job Title Network Operations Center Engineer - Tier II
Location Fort Bragg, Fayetteville, NC

Description

Duties and Responsibilities

  • Provide 24/7 support for the Special Operations Command (SOCOM) ISR Transport Enterprise.
  • Troubleshooting interface between the SOCOM user community and the transport system OEM components and configuration providers.
  • Interface with NOC Engineers and controllers, including providing technical assistance and updates
  • Responsible for providing technical and operational support to the users forward and the hubs located at the ISR inject sites.
  • Situation reports, status updates and assist with any system upgrades requiring aircraft and ground transport coordination.
  • The contractor will work closely with government and OEM program managers to include SOCOM and other site engineers as required.
  • Provide expertise in Full Motion Imagery and black/red terrestrial communications networks.
  • Directly support the development and testing of network configurations, system-monitoring, remote terminal commissioning, routine preventive maintenance, customer and OEM problem tracking, and network problem resolution in all aspects of networking about the client's Baseband, IF, and RF communications.
  • Coordinate with SOCOM/J63 to insure support requirements outlined in this SOW and additional tasking related to data transport requirements are prioritized by SOCOM/J63.
  • Support RMF efforts as requested by SOCOM JX/J623 and coordinated with J63.

Skills / Qualifications

  • 5 years minimum experience/background assessing network issues, outages, operational degradation, and perform most hub and terminal maintenance (scheduled and unscheduled) activities.
  • Ability to conduct in-depth log analysis and root-cause isolation.
  • Responsible for provisioning and commissioning of new aircraft terminal into the architecture.
  • Conduct and facilitate higher-level troubleshooting activities as required.
  • Establish and document procedures as required.
  • Assist on an as-needed basis with directed/required upgrades and Information Assurance (IA) hardening within the requisite skill set.

Required

  • Information Assurance Technician (IAT) Level II, per DoD 8570.01-M (Must be able to obtain within six months of employment.)

Clearance

  • Ability to obtain Top Secret/SCI

Preferred

  • Network +, Security +, CCNA, CCNA Security, and/or SSCP

Work Location

  • Fort Bragg, North Carolina
Listing Date 0201-08-30